We are committed to protecting your privacy and personal information
Last updated: January 15, 2024
XBridgee ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce operation cooperation platform and related services.
Important: By using our services, you agree to the collection and use of information in accordance with this policy.
• Account Information: Name, email address, phone number, password
• Profile Information: Business information, store details, operation experience
• Identity Verification: ID documents, business licenses, bank account information
• Communication Records: Chat messages, customer service interactions
• Store Data: Store name, category, sales data, product information
• Transaction Records: Order information, payment records, revenue data
• Cooperation Data: Partnership agreements, profit sharing records
• Performance Metrics: Operation results, success rates, customer feedback
• Device Information: IP address, browser type, operating system
• Usage Data: Page views, click behavior, feature usage
• Cookies: Login status, user preferences, analytics data
• Log Data: Access logs, error logs, security logs
• Create and manage your account
• Facilitate cooperation matching between store owners and operators
• Process payments and revenue sharing
• Provide customer support and technical assistance
• Analyze usage patterns to improve our services
• Develop new features and functionalities
• Optimize platform performance and user experience
• Conduct research and analytics
• Send service notifications and updates
• Provide cooperation opportunities and recommendations
• Send marketing communications (with your consent)
• Respond to inquiries and support requests
• Verify user identity and prevent fraud
• Monitor for suspicious activities
• Comply with legal and regulatory requirements
• Protect platform integrity and user safety
We do not sell your personal information to third parties.
• Cooperation Partners: Share necessary business information with matched cooperation partners
• Service Providers: Share with trusted third-party service providers who assist in platform operations
• Legal Requirements: Disclose when required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or sale of business assets
• Safety Protection: To protect the rights, property, or safety of users and the platform
We implement appropriate technical and organizational security measures to protect your personal information:
You have the following rights regarding your personal information:
• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for data processing
To exercise these rights, please contact us using the information provided below.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
• Account Information: Retained while your account is active
• Transaction Records: Retained for 7 years for tax and legal purposes
• Communication Records: Retained for 3 years for customer service purposes
• Marketing Data: Retained until you opt out or withdraw consent
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or platform notification.
xbridgee.contact@gmail.com
Address
5 South Charlotte street,Edinburgh,EH2 4AN ,United Kingdom